Sales Policy

Effective Date: July 10, 2025

At Chuubnapo , we are committed to providing a transparent, secure, and customer-friendly shopping experience. This Sales Policy outlines our terms related to pricing, product availability, order processing, and responsibilities of both parties during a transaction.

1. Product Availability

All products are subject to availability. While we strive to maintain accurate inventory, items may occasionally become unavailable after your order is placed. If that occurs:

  • You will be notified promptly

  • You may choose a replacement or receive a full refund

2. Pricing & Promotions

  • All prices are listed in USD ($) and include applicable taxes where required

  • Prices may change without prior notice; however, orders already placed will not be affected

  • Promotional offers are time-limited and valid only during the period stated

  • Discount codes must be applied at checkout and cannot be added retroactively

3. Order Acceptance

  • After placing your order, you will receive an email confirmation

  • We reserve the right to cancel or reject an order for any reason, including:

    • Suspected fraud

    • Incorrect pricing

    • Incomplete or unverifiable payment or shipping information

4. Cancellations

  • Orders can be canceled before they are processed or shipped

  • Once dispatched, the order cannot be canceled but may be eligible for return per our Return Policy

5. Customer Responsibilities

By placing an order, you agree to:

  • Provide accurate billing and shipping information

  • Ensure someone is available to receive the delivery

  • Review and agree to all policies related to shipping, returns, and payments

6. Limitation of Liability

Chuubnapo is not responsible for:

  • Delays caused by carriers or events outside our control

  • Minor variations in color or texture due to screen settings or materials

  • Misuse or improper handling of the products after delivery

7. Product Inspection Upon Delivery

Customers have the right to inspect the goods before accepting the order. If the goods are not satisfactory, they may be returned to the delivery staff immediately.

8. Returns and Exchanges

Returns are accepted within 24 hours of receiving the product, provided the items are unused and in original condition. Please see our [Refund & Return Policy] for details.

9. Freshness Guarantee

We guarantee all our products are fresh and safe. If you receive spoiled or damaged items, please contact us within 24 hours for a refund or exchange.

10. Wholesale Orders

For bulk or business orders, please contact our sales team directly to receive special pricing and services.

11. Promotions and Discounts

Promotions may apply for limited times and cannot be combined unless otherwise specified. Promotional stock is limited and available on a first-come, first-served basis.

12. Customer Support

Our customer care team is available from 8:00 AM to 9:00 PM daily to answer questions, resolve issues, and provide assistance.

📬 Contact Us

If you have any questions or concerns regarding our Sales Policy or a recent order, please contact:

Chuubnapo
📍 Address: 9494 Poplar Dr
🕒 Opening Hours:
• Mon to Fri: 10am – 6pm
• Saturday: 8am – 6pm
• Sunday: 9am – 5pm
📞 Phone: (545) 983-4101
✉️ Email: info@chuubnapo.com