Sales Policy for ChubNapo

Effective Date: November 28, 2024

At ChubNapo, we strive to offer an exceptional shopping experience and high-quality products. Our Sales Policy outlines the terms and conditions under which we sell our products, and by making a purchase with us, you agree to these terms.

1. Product Availability

  • All products offered for sale on the ChubNapo website are subject to availability. We reserve the right to limit the quantity of any product we offer and may discontinue any product at any time.
  • If a product is out of stock, you will be notified and given the option to backorder the item (if available) or receive a full refund.

2. Pricing

  • Prices for products and shipping are listed on the website at the time of purchase and are subject to change without notice. However, once an order is confirmed, the price is locked in and will not change.
  • All prices are in USD and include any applicable sales tax based on your location. Shipping costs will be added at checkout, depending on your chosen delivery method.

3. Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Other payment methods may be added from time to time.

Your payment will be processed securely, and we use encrypted payment gateways to protect your financial information.

4. Order Confirmation

After placing your order, you will receive an order confirmation email with the details of your purchase. This email serves as an acknowledgment of your order, but it is not an acceptance of your order.

  • Order Acceptance: An order is considered accepted once we have processed your payment and shipped the items. At this point, a shipping confirmation email will be sent to you with tracking details.

5. Shipping and Delivery

  • Shipping: We offer various shipping options, including standard and expedited delivery. Shipping fees will be calculated at checkout based on your shipping address and the delivery method selected.
  • Delivery Times: Estimated delivery times depend on the shipping method chosen and the destination address. We make every effort to ship your order as quickly as possible, but please note that delivery times are estimates and may be subject to delays, especially during peak seasons.
  • Shipping Restrictions: We currently offer shipping within the United States. International shipping may be available upon request, but additional shipping charges and customs fees may apply.

6. Order Cancellations

If you wish to cancel your order, please contact us at [email protected] as soon as possible. Once an order has been shipped, it cannot be canceled. In such cases, you will need to follow our Returns Policy to return the product once received.

7. Returns and Exchanges

  • We want you to be completely satisfied with your purchase. If for any reason you are not happy with the items you’ve received, please refer to our Refund and Returns Policy for details on how to return or exchange your product.
  • Restocking Fee: A restocking fee may apply for returns of certain items, especially those that are not in their original condition or packaging.

8. Promotions and Discounts

  • Coupons and Promo Codes: Promotional discounts and coupon codes must be applied at checkout to be valid. Only one coupon or promo code can be used per order.
  • Sales and Discounts: All sales items are final and cannot be combined with other promotions unless stated otherwise.
  • Limited-Time Offers: Any promotional offers are subject to availability and are valid for the duration of the offer as specified on the website.

9. Product Warranty

We stand by the quality of our products. If you experience any issues with the quality of the shoes purchased from ChubNapo, please contact us for assistance. We offer a limited warranty on manufacturing defects and will replace or repair products if necessary within a reasonable time frame after purchase.

10. Limitation of Liability

  • To the fullest extent permitted by law, ChubNapo is not liable for any indirect, incidental, or consequential damages arising out of or related to the use of our products.
  • In case of a defective product, our liability is limited to the cost of the item and any applicable shipping fees.

11. Customer Service

For questions or concerns about our products or services, please feel free to contact us:

We are here to assist you and ensure that your shopping experience with ChubNapo is as smooth and enjoyable as possible.

Thank you for choosing ChubNapo for your premium footwear needs!